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Repairs: Refillable Hand Warmer (6 & 12 Hour)

Before sending your Refillable Hand Warmer (6 & 12 Hour);
perhaps the following will help:

Product Care Videos

Warranty & Instructions 

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Use Genuine Zippo Fuel & Burners

If your Zippo Refillable Hand Warmer is still not functioning properly after viewing the above instructions and is within 2 years of purchase, please contact consumer relations at 8788 0180.

The catalytic burner element must be replaced periodically and is not warm


REPAIR STEPS

Visit our Zippo Gallery at:

Zippo Gallery
161 Lavender St
#01-06
Singapore 338750
TEL: 8788 0180