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Consumer Relations business hours are Monday-Friday 8:00 am to 5:00 pm EST. Should all our representatives be assisting other customers and you receive voice mail, please leave a message and we will definitely return your call.
After contacting Consumer Relations and they advise the Rechargeable Hand Warmer needs sent for repair/replacement, please be sure to follow the instructions below:
Zippo Gallery 161 Lavender St #01-06 Singapore 338750 TEL: 8788 0180